Shipping:
Processing Time:
I am committed to ensuring your artwork reaches you in perfect condition. Please allow up to 5 business days for order processing of original art peices and 2-5 days for prints.
Shipping Costs:
Shipping costs are calculated at checkout based on the size and destination of the original artworks. These costs will be clearly displayed before completing your purchase.
Shipping Methods:
I use reliable shipping carriers to guarantee the safe and secure delivery of your unique artworks. Available shipping methods and estimated delivery times will be provided during the checkout process.
Tracking Information:
Once your order is shipped, you will receive an email with tracking information to monitor the progress of your art delivery.
International Shipping:
For international orders, please be aware of any customs regulations and import duties in your country. Any additional charges incurred are the responsibility of the buyer.
Returns:
Return Eligibility:
I want you to be delighted with your original artwork. My hassle-free return policy allows returns within 30 days of receiving your order. To be eligible, the artwork must be unused, in its original packaging, and in the same condition as when you received it.
Initiating a Return:
To initiate a return, please contact me here. Provide your order number, the reason for the return, and any relevant details. I will guide you through the process.
Return Shipping:
You are responsible for return shipping costs. Please use a trackable and insured shipping method to ensure the safe return of the artwork.
Refund Process:
Upon receiving the returned artwork and confirming its eligibility, I will process the refund. The refund will be issued to the original payment method used for the purchase. Please allow several days for the refund to reflect in your account.
Exchanges:
If you wish to exchange an artwork, please follow the return process and place a new order for the desired piece. Exchanges are subject to product availability.
Damaged or Defective Artworks:
In the rare event that you receive a damaged or defective artwork, please contact me immediately. I will work with you to arrange for a return, alternative artwork, or refund at no additional cost.
Cancellations:
If you need to cancel an order, please contact me as soon as possible. If the order has not been shipped, I will process the cancellation and issue a full refund.
Non-Refundable Items:
Certain items, such as personalized or custom-made artworks, may not be eligible for returns unless they are damaged or defective.
Contact Information:
If you have any questions or concerns regarding shipping, returns, or your order, please reach out to me here I am here to assist you and ensure a positive experience with your original artworks direct from my studio. Thank you for your support.